Policies
Refunds / Returns
Returns Our policy lasts [30] days. If [30] days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Cancellations You may cancel your order within [24] hours of purchase. Once the shipping process has begun, the order can no longer be cancelled; however, you may return the item upon receipt following our return policy above.
Shipping
shipping Policy
Shipment Processing Time All orders are processed within [2-3] business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: [5-7] business days.
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Overnight Shipping: [1-2] business days.
Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Terms and conditions
Terms and Conditions
Overview This website is operated by Easter Island Organics. Throughout the site, the terms “we”, “us” and “our” refer to Easter Island Organics. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
Online Store Terms By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of USA.
Privacy
This Privacy Policy describes how Easter Island Organics (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you make a purchase, we collect information including your name, billing address, shipping address, and payment information.
How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above (e.g., we use Wix to power our online store).
Your Rights
If you are a resident of certain territories (such as the EU), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.